Rasco FR has a 30-day returns and exchanges policy. You may return your merchandise to Rasco FR within 30 days upon the receipt of your product.
Refunds will be applied to original credit card used at the time of purchase
Postage will only be refunded on returns due to defective merchandise or an error in shipping. Postage will not be refunded on returns due to personal dislikes or sizing problems.
In the event that the style being returned is no longer available for exchange, a product of equal value may be ordered.
Rasco FR will only honor the exchange of product purchased from an authorized dealer. Exchange must be for the same product, or a product of the same value. In the event that the retail store where you purchased the item is no longer in business or reachable, Rasco FR will exchange the merchandise for that of equal value. Shipping charges will only be covered by Rasco FR in the event of a return or exchange of a defective product, or a shipping error.
Gifts may be exchanged only if original hangtags are attached and the product has not been washed or worn. In the event that the style being returned is no longer available for exchange, a product of equal value may be substituted instead.
Please be sure to follow washing and handling instructions carefully as Rasco FR does not give returns or exchanges due to mis-washing of products.
A returned item must be in the original packaging as it was shipped and in new, sellable condition.
Products returned for reasons other than defects are subject to a 20% restocking fee.
To make a Return or Exchange: 1.) Call us toll free at 800-472-7265 or 225-273-3163 to get an RA (Returns Authorization) number. 2.) Write this number on the outside of the package you are shipping back to us. We recommend using UPS to ship your return. If sending regular mail we recommend insuring the package. Mail returns to: Rasco FR Returns 1707 N. Flannery Road Baton Rouge, LA 70815